Who We Are
We are Shobain, a handmade lingerie brand created by Roman Creative Studios, vl. Laura Roman based in Croatia. You can contact us at romancreativestudios@gmail.com for any questions regarding your personal data or this policy.
What Information We Collect
When you place an order on our website, register for an account, or interact with our services, we collect the following personal information:
- Full name and surname
- Billing and shipping address
- Email address
- Phone number (optional, but often provided)
- Measurements or other personal details you provide during your order or communication
- Account login details if you register on our site
- Payment information necessary to complete transactions (processed securely via PayPal or bank transfer)
- Data collected automatically when you visit our site, such as IP address, browser type, and browsing behavior
How We Use Your Information
We use your personal data for the following purposes:
- To process and fulfill your orders
- To communicate with you about your orders, account, and customer service inquiries
- To allow you to register and log into your account to view your order history and status
- To comply with legal obligations and keep records as required by law
- To send you marketing communications and newsletters only if you have opted in
- To improve our website and services using Google Analytics, which collects anonymized browsing data (please see our Cookie Policy for more info)
Payments
We accept payments via PayPal and offline bank transfers. Payment data is handled securely through these services. Your payment details are not stored on our website; instead, they are processed by PayPal or your bank following their respective privacy policies:
Cookies
We use cookies to improve your experience, including remembering cart contents and personalizing your visit. We manage cookies in accordance with GDPR laws and our Complianz-generated Cookie Policy. By using our site, you consent to the use of cookies as described there.
Data Retention and Your Rights
We retain your personal data for as long as necessary to fulfill your orders, manage your account, and comply with legal requirements. If you request deletion of your data, we will remove it where legally permitted, but some order information may be retained as required by tax and business laws.
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request deletion or restriction of processing, subject to legal and contractual obligations
- Object to data processing for marketing purposes
- Request data portability
To exercise these rights, please contact us at romancreativestudios@gmail.com
Third-Party Services
We use third-party services to help operate our website and business, including:
- Google Analytics for anonymized website traffic analysis
- PayPal for payment processing
- Our payment bank for offline bank transfers
These services have their own privacy policies and security measures. We do not sell your data to any third parties.
Security
We take reasonable technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse.
Children’s Privacy
Our website is not intended for persons under 18 years old. We do not knowingly collect personal information from such persons.
Changes to This Policy
We may update this privacy policy from time to time. The most current version will always be available on this page. The policy was last updated on 31st July 2025.
If you have any questions or concerns about your personal data or this policy, please contact us at romancreativestudios@gmail.com